If you need to cancel a seminar you must inform St John Neuromuscular Therapy Seminars a minimum of 30 days in advance to receive a refund less $150.00 cancellation fee. If your cancellation is received less than 30 days in advance of the seminar no refund will be given but you may request that your registration fee be applied to a future seminar. This credit will expire 18 months from the date of your cancellation call. You may also transfer your enrollment into another course any time before the start date of the course without penalty or cancellation fee. Failure to cancel or to attend the course will result in forfeiture of the enrollment.
If you do not appear at or call before your seminar you will be charged the full seminar fee.
If St. John Neuromuscular Therapy Seminars cancels a seminar you will be notified 14 days before the first day of class. In this case you will be entitled to a full refund or we will transfer your course credit to any other seminar of equal or lessor value. HealthQuest Enterprises Inc and St John Neuromuscular Therapy Seminars are not responsible for any expenses incurred due to cancellation or attendance of any of our courses.
All product sales are final. No refunds will be given for product orders once an item has been shipped. If you receive a defective product you are entitled to a replacement. Simply ship the item to our home office (address below) and a replacement will be shipped upon receipt. Shipping charges to return the defective item to our offices is the responsibility of the customer. Shipping charges to return the item will be the responsibility of HealthQuest Enterprises Inc.